Thank you for your purchase of our products. Thank you! In order to protect your legal rights and protect your worries, Zhengzhou Jinshan Amusement Equipment Co., Ltd. will make the following product standard warranty service promises to you, and provide you with the following when you need it:
- The company selects the best plan in strict accordance with the national standards, contracts and technical specifications, and comprehensively monitors and inspects the process quality to ensure product quality.
- Establish user service technical files to prepare for after-sales tracking services. According to customer requirements, the company selects the best technical solutions and equipment to ensure reliable quality, excellent performance and reasonable price to meet customer requirements.
- The company’s products, within one year from the date of purchase, the company provides you with free on-site service. After the expiration of the warranty period, lifetime maintenance will still be provided and appropriate repair costs will be charged as appropriate.
- All products sold by our company provide users with product manuals, product qualification certificates, packing lists and related technical materials, and provide free training for user operators. The time and number of people are not limited. https://carouselhorserides.com/
- The situation that does not belong to the free warranty obligation:
Failure or damage to this product under the following conditions, whether or not within the free warranty period, is not covered by the free warranty.
The complete machine or part of this product has exceeded the warranty period;
This product does not meet the requirements of the instruction manual, malfunction or damage caused by incorrect installation, use, maintenance and storage;
Failure or damage caused by installation, repair, modification or disassembly of the company’s certified service organization;
Failure or damage caused by the use of parts other than the company;
Failure or damage caused by force majeure such as natural disasters (such as earthquakes, fires, damage during lifting, etc.);
Other failures or damages caused by non-product design, technology, manufacturing, quality, etc.
6, service support system:
In addition to the warranty service promised by this company, you can also contact the company’s service support system to obtain the service information we provide to you.






